Erica L. Lizano

Erica L. Lizano, Ph.D., M.S.W., M.P.A.
Assistant Professor
Ph.D. – University of Southern California
Phone (909)537-5584

Erica Lizano's research interests include employee well-being, vulnerable work populations, diversity management, diversity and inclusion practices within organizations, organizational management and administration in human service organizations, workplace performance in human service organizations, policy and program evaluation, human service workforce management, and public child welfare organizations.

Professional Specialties

  • Social service organization management and administration
  • Macro social work practice
  • Diversity and inclusion in the workplace
  • Program evaluation
  • Quantitative research methods

Selected Publications

Lizano, E. L., & Sapozhnikov, B. L. (2016). Exploring the meaning of job burnout beyond the Western context: A study of Salvadoran social workers. International Social Work, 1, 1-10.f

Mor Barak, M. E., Lizano, E. L., Kim, A., Duan, L., Rhee, M. K., Hsiao, H. Y., & Brimhall, K. C. (2016). The Promise of Diversity Management for Climate of Inclusion: A State-of-the-Art Review and Meta-Analysis. Human Service Organizations: Management, Leadership & Governance, DOI: 10.1080/23303131.2016.1138915

Lizano, E. L., & Barak, M. M. (2015). Job burnout and affective wellbeing: A longitudinal study of burnout and job satisfaction among public child welfare workers. Children and Youth Services Review, 55, 18-28.

Lizano, E. L. (2015). Examining the Impact of Job Burnout on the Health and Well-being of Human Service Workers: A Systematic Review and Synthesis. Human Service Organizations: Management, Leadership & Governance, (ahead-of-print), 1-15.

Brimhall, K. C., Lizano, E. L., & Mor Barak, M. E. (2014). The mediating role of inclusion: A longitudinal study of the effects of leader– member exchange and diversity climate on job satisfaction and intention to leave among child welfare workers. Children and Youth Services Review, 40, 79-88.

Lizano, E. L., Hsiao, H. Y., Mor Barak, M. E., & Casper, L. M. (2014). Support in the Workplace: Buffering the deleterious effects of work– family conflict on child welfare workers’ well-being and job burnout. Journal of Social Service Research, 40(2), 178-188.

Travis, D., Lizano, E. L., Mor Barak, M. E. (2013) “I’m so stressed”: A longitudinal model of stress-related determinants of employee engagement. The British Journal of Social Work.

Lizano, E. L., & Mor Barak, M. E. (2012). Workplace demands and resources as antecedents of job burnout among public child welfare workers: A longitudinal study. Children and Youth Services Review, 34 (9), 1769 – 1776.

Jansson, B. & Lizano, E.L. (2011). Using policy advocacy to embed advocacy in health-care organizations. In B. Jansson, Advocacy for better health care: Linking evidence-based medicine and ethics with case and policy advocacy. San Francisco, CA: Wiley and Sons.


  • Council of Social Work Education
  • Society for Social Work Research
  • Salvadoran -American Leadership and Educational Fund (SALEF), Association of Professional Salvadoran-Americans